Demand stalled waiting on a provider? Free Provider Review

Maryland Medical Record Fees: The 2025-2026 Statutory Guide

In Maryland, the cost of obtaining medical records is strictly governed by Health-General § 4-304. This statute establishes maximum fees that providers can charge and mandates annual inflation adjustments for per-page costs to ensure they remain “reasonable.”

1. Statutory Fee Schedule (2026 Adjusted Rates)

Maryland law distinguishes between retrieval (preparation) fees and per-page copying costs. While the preparation fee is fixed by statute, the per-page rates are adjusted annually.

Service TypePaper Format FeeElectronic Format Fee
Preparation/Retrieval$22.88 (Fixed)$22.88 (Fixed)
Per Page Fee$0.76 per page$0.57 per page (75% of paper)
Electronic Page CapN/A$80.00 Maximum (Pages only)
PostageActual costActual cost (if applicable)

The “Electronic Format” Discount

Under Health-General § 4-304(c)(3)(iii), if a provider maintains records in an electronic format, they are required to offer a discounted rate for digital delivery:

2. Mandatory Free Records (Disability Claims)

Maryland provides strong protections for individuals seeking disability benefits. Under Health-General § 4-304(c)(5), a provider may not charge any fee (including retrieval or per-page fees) if the records are requested by:

Condition: The records must be used for the purpose of filing a claim or appealing a denial of Social Security Disability (SSDI) or Supplemental Security Income (SSI) benefits.

3. Maryland Medical Assistance (Medicaid)

There is a specific fee cap for patients enrolled in the Maryland Medical Assistance Program. Under Health-General § 4-304(c)(7), the fee for these patients (excluding requests by their attorneys) cannot exceed $20.00 per 100 pages, adjusted annually for inflation.

4. The Patient Rate (HIPAA Protection)

Federal HIPAA law serves as a secondary cap for all patient-initiated requests.


Audit Tip for Maryland Paralegals

When auditing a Maryland invoice, the most common error is an inflated “Preparation Fee” or the omission of the 75% electronic discount.

  1. The Prep Fee: If the “Retrieval” or “Administrative” fee exceeds $22.88, it is a statutory violation. This fee is not subject to inflation adjustments.
  2. The $80.00 Cap: For large EMR files, the per-page portion of the bill must stop at $80.00. If you receive a bill for a 500-page PDF that totals $300+, the vendor has ignored the electronic cap.

Audit Your Invoice

If you believe a Maryland provider or their vendor (like Ciox) is overcharging for electronic records or failing to waive fees for a disability claim, our auditor is updated with the 2026 inflation rates.

Not sure if your invoice is accurate? Use our Medical Record Fee Calculator to audit your charges against these Maryland statutes.


Please understand that the materials on this web page are for general information purposes only, and is not intended as legal advice.

Is your demand stalled waiting on a single provider?

Often, it’s because requests were sent to the wrong custodian. We'll identify the portal, fax, or delivery method for you completely free of charge so you can get your offer faster.